Parkland Senior Living
Smart mirrors with accessibility features — reduced emergency response time by 34% and saved $28,000 annually in staff communication costs.
Parkland Senior Living needed to modernize their facility with technology that improved resident safety without creating complexity. Traditional intercom systems were being quoted at $15,000+ and still required residents to walk to wall units. Our smart mirror solution integrated emergency response, family video calls, medication reminders, and daily wellness content — all from the bathroom mirror residents already use every morning.
Financial Impact
Annual staff communication savings — integrated video calls replaced manual wellness check rounds
Avoided separate intercom system installation — smart mirrors replaced planned $15K intercom upgrade
Faster emergency response — one-touch emergency button reduced average response from 4.2 to 2.8 minutes
The Challenge
Average resident age 82 — technology had to be invisible, zero learning curve required
ADA compliance mandatory: tilt-adjustable mounting, high-contrast displays, voice activation for mobility-limited residents
Existing facility wiring was Cat5e only — no dedicated data runs available for all suites
Staff training budget was $3,000 total — system had to be self-explanatory for caregivers
Family members needed remote access for video calls — security and privacy protocols critical for healthcare setting
Our Solution
INTELLI™ configured with Senior Mode: 200% larger UI elements, voice-first interaction, one-touch emergency button
PIVOT™ motorized tilt brackets installed — 0°-15° adjustment for wheelchair users and varying heights
Wi-Fi 6 mesh system leveraged existing Cat5e backbone — no new wiring required, full building coverage
2-hour staff training (vs. 3-day quote from intercom vendor) — mirror interface matched familiar tablet patterns
End-to-end encrypted family portal with scheduled video call windows — PIPEDA-compliant data handling
Our Work
From Montréal to the world.
INTELLI™ Smart Mirror with Senior Mode — high-contrast daily display
PIVOT™ tilt-adjustable mounting for wheelchair accessibility
What Our Partners Say
We budgeted $15,000 for intercoms that residents would never use. The smart mirrors cost more upfront but eliminated the intercom project entirely, cut our wellness check labor by 30%, and families are calling 60% more. The ROI was positive within 8 months.
VP Operations
Parkland Senior Living — Atlantic Region
Parkland Senior Living
Halifax, NS
“We budgeted $15,000 for intercoms that residents would never use. The smart mirrors cost more upfront but eliminated the intercom project entirely, cut our wellness check labor by 30%, and families are calling 60% more. The ROI was positive within 8 months.”
VP Operations
Parkland Senior Living — Atlantic Region
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