WARRANTY COVERAGE
Extended Comprehensive Warranty
Full coverage on all mirrors and glass products. No pro-rating, no fine print. Zero failures during the warranty period is the standard we hold ourselves to.
What's Covered
LED Components
Full coverage for all LED lighting elements including drivers, controllers, and light strips.
Mirror Surface
Protection against silvering defects, delamination, and coating deterioration under normal use.
Defogger Systems
Heated defogger pads and wiring covered for the full warranty term.
Hardware & Mounting
All brackets, mounting hardware, and structural components included.
What's Covered
LED Components
Full coverage for all LED lighting elements including drivers, controllers, and light strips.
Mirror Surface
Protection against silvering defects, delamination, and coating deterioration under normal use.
Defogger Systems
Heated defogger pads and wiring covered for the full warranty term.
Hardware & Mounting
All brackets, mounting hardware, and structural components included.
Warranty Terms
- Coverage begins from the date of delivery to the project site.
- No pro-rating: full coverage for the entire warranty period.
- Covers manufacturing defects and component failures under normal use.
- Does not cover damage from improper installation, misuse, or unauthorized modifications.
- Replacement parts shipped within 5 business days of approved claim.
- Warranty is transferable to new property owners.
Claim Process
Contact Us
Reach out to your project manager or email warranty@hilomirrors.com with your order number and issue description.
Assessment
Our team reviews your claim within 48 hours and provides next steps.
Resolution
Approved replacement parts shipped within 5 business days. Installation coordination available.
Claim Process
Contact Us
Reach out to your project manager or email warranty@hilomirrors.com with your order number and issue description.
Assessment
Our team reviews your claim within 48 hours and provides next steps.
Resolution
Approved replacement parts shipped within 5 business days. Installation coordination available.
READY TO GET STARTED?
Questions About Your Warranty?
Our team is here to help. Contact us for warranty inquiries or to start a new project.
No commitment. No obligation. Just fast, accurate pricing.