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HILO
Hospitality · Barcelona, Spain

Arts Hotel Barcelona

Smart mirrors, TV mirrors, and LED mirrors across all room categories. Smart mirrors alone have generated more than $1.2M in revenue since installation — full ROI achieved within the first year.

DESIGNED IN CANADA
EXTENDED WARRANTY
TRUSTED ACROSS NORTH AMERICA
$1.2M+
Revenue Generated
Year 1
Full ROI Achieved
12 wks
Delivered (vs. 18)
<1%
Transit Damage
HospitalityBarcelona, Spain12 weeks

Arts Hotel Barcelona — a luxury property on the Mediterranean waterfront — needed smart mirrors for presidential suites, vanishing TV mirrors for executive floors, and premium LED mirrors for standard rooms. European suppliers quoted separately from Italy, Germany, and the UK. We delivered all units from a single source, consolidated customs into one shipment, and arrived 6 weeks faster. The smart mirrors alone have since generated more than $1.2M in revenue through in-room services, with full return on investment achieved within the first year.

Financial Impact

$1.2M+

Revenue generated via smart mirrors since installation — in-room ordering, spa bookings, and premium service upsells

Year 1

Total return on investment — mirror investment fully recouped through smart mirror revenue generation within 12 months

6 weeks

Faster than combined European lead times — our 12-week delivery vs. 18-week average across 3 EU suppliers

The Challenge

01

International shipping to Spain required customs brokerage, CE certification, and EU safety compliance documentation

02

3 different product categories (smart, TV, LED) typically sourced from 3 different manufacturers across Europe

03

Presidential suites needed PMS integration with the hotel's Opera system — configured for Spanish/Catalan/English/French

04

Mediterranean climate required enhanced anti-corrosion treatment on all hardware and IP44+ moisture ratings

05

Hotel needed measurable revenue generation from smart mirrors to justify premium investment

Our Solution

Single consolidated ocean freight shipment vs. 3 separate shipments from Italy, Germany, and UK

CE certification + EU safety documentation prepared in-house — submitted to Barcelona authorities 4 weeks before delivery

INTELLI™ smart mirrors pre-configured with Opera PMS integration and 4-language UI (Spanish/Catalan/English/French)

Smart mirrors integrated with in-room ordering, spa bookings, and premium service menus — revenue generation built-in

Marine-grade anti-corrosion hardware and IP44 moisture sealing standard on all units — Mediterranean-rated

Our Work

From Montréal to the world.

What Our Partners Say

We were coordinating suppliers in Milan, Munich, and London. Different currencies, different timelines, different quality levels. We got one contract in one currency with better quality. The smart mirrors have generated over $1.2M in revenue — the investment paid for itself within the first year.

Director of Purchasing

Arts Hotel Barcelona — Ritz-Carlton Collection

Arts Hotel Barcelona

Barcelona, Spain

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DESIGNED IN CANADA
EXTENDED WARRANTY
TRUSTED ACROSS NORTH AMERICA

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